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| Rooms |
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- 91 rooms distributed on 3 floors, including 47 standard rooms, 25 superior rooms, 10 Junior Suites, 7 Master Suites and 2 Executive Suites
- Rooms for the disabled and non-smoking rooms
- Bathroom with hair-dryer
- Trousers press
- Alarm clock
- Satellite TV
- Internet access
- Mini bar
- Safe
- 24-hours room service
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| Services and facilities |
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- Business Center
- Secretarial and fax services
- Souvenir Shop
- Currency exchange
- Rent a car
- Travel agency
- Tour desk
- Laundry service
- Baby-sitter service
- Doctor on call 24 hours
- Parking
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| Local attractions |
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- Osorno Volcano
- River Petrohué
- Chiloé Island
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| Restaurants and bars |
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- Alerce Restaurant, specialized in Chilean cuisine
- Ebro Restaurant, specialized in mediterranean cuisine
- Cafeteria
- Piano bar
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| Leisure |
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- Swimming-pool
- Gym, sauna and whirlpool
- Kid's Clubs
- Sports program: kayak, windsurf, trekking, fly fishing, rafting, etc.
- Golf course, squash court, tennis court and water ski nearby the hotel
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| Meeting rooms |
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- 5 meeting rooms for up to 700 people
- State-of-the-art audiovisual equipment and technical
- Internet access
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